Last Friday a long time client mentioned that when he calls, we ask for his contact information. Let's all use our excellent public contact system in Outlook to make our customers feel known and appreciated. See John Speilberger if you are unsure of how to use the system.
Customer Service Quote of the Week:
Customers don’t expect you to be perfect.
They do expect you to fix things when they go wrong.
They do expect you to fix things when they go wrong.
- DONALD PORTER
No comments:
Post a Comment