Tuesday, May 24, 2011

Red White and Blues on the Bluff!

KC Baby!

Travis has another son!

Grayson Truitt Burke was born @ 12:37am on the 21st at 7lbs 15oz 21inches!

Congratulations!

Savannah State Pavilion!

Take a look at the recently erected SSU Pavilion, Park and Pond. Way to go KC on all of the hard work!

KC people doing weird stuff...

I think this might be my favorite section.....

Thanks to Tracie for providing just about every service you can think

of to the office....and also to the copy machine.

Upcoming Events

"The Greenest Building" Movie Screening at Savannah Theater

(06:30PM)

posted by Historic Savannah Foundation

what: "The Greenest Building" Movie Screening at Savannah Theater

when: 6:30PM on Mon, May 23, 2011

where: Reception (6:30) - Inglesby, Falligant, Horne, Courington & Chisholm; Movie (7:30) - Savannah Theater

who: Historic Savannah Foundation

cost: $10.00 for pre-screening reception; movie screening is free and open to the public

website: https://app.etapestry.com/cart/HistoricSavannah/default/category.php?ref=2667.0.304433165

description

“The Greenest Building,” a new hour-long documentary by producer Jane Turville, presents a compelling overview of the important role building reuse plays in creating sustainable communities. Narrated by David Ogden Stiers, “The Greenest Building” explores the myth that a “green building” is a new building and demonstrates how renovation and adaptive use of existing structures fully achieves the sustainability movement’s “triple bottom line” – economic, social, and ecological balance.

The screening will be preceded by a wine reception at Inglesby, Falligant, Horne, Courington & Chisholm, 17 West McDonough Street, at 6:30p.m. and the film will start at 7:30p.m at Savannah Theatre. The screening is free and open to the public. Tickets to the pre-screening reception can be purchased for $10 by visiting our website's store (http://www.myhsf.org/).

Immediately following the screening there will be a brief panel discussion including:

Moderator:

Tommy Linstroth, LEED AP

Trident Sustainability Group

Panel:

Gerry Cowart, AIA, LEED AP

Cowart Coleman Group

Mark Fitzpatrick, LEED AP

J.T. Turner Construction Co.

Sarah Ward, AICP, LEED AP

Chatham County- Savannah Metropolitan Planning Commission

Temple of Glory "Movies Under the Stars"

(07:00PM)

posted by Meredith

what: Temple of Glory "Movies Under the Stars"

when: 7:00PM on Sat, May 28, 2011

where: Forsyth Park

who: Temple of Glory

cost: $Free

description

Temple of Glory & Movies Under the Stars present Karate Kid on Saturday, May 28th. The outdoor movie will begin at dark on a giant 45 foot screen. Admission is free. Be sure to bring your blankets and lawn chairs!

“Reclaiming, preserving & restoring” will be presented at the May 2011 USGBC-GA Savannah Branch meeting

Tuesday, May 24 5:45p

at Wild Wing Cafe, Savannah, GA

Southern Pine Company president, Ramsey Khalidi will speak on the importance of using reclaimed materials in renovation and new construction at the May USGBC-GA Savannah Branch meeting. Mr. Khalidi’s discussion will demonstrate how the use of reclaimed materials supports sustainable building practices through preservation and conservation. read more

Price: 00

Phone: (912) 604-8923

Age Suitability: None Specified

Tags: green building

Event Website

Tybee Marine Rescue BBQ

Saturday, May 28 9:00a to 1:00p

at Tybee Marine Rescue HQ, Tybee Island, GA

Tybee Marine Rescue Squadron’s annual barbecue butt sale will be Saturday May 28, Memorial day weekend. Proceeds support the operation of the rescue squad. Butts are $25.00. Hours are 9:00 AM until 1:00 PM Saturday, or until sold out.
MRS HQ is at Lazaretto Creek. From Savannah, cross the Lazaretto creek bridge, and take the first right. read more

Price: $25

Phone: (912) 713-5295

Age Suitability: None Specified

Tags: barbecue butt

Categories: Food & Dining, Charity & Volunteer

Creator: Chuck1A

Thursday, May 5, 2011

Article of the Day: How can we apply this to Kern-Coleman?

Under-promise and over-deliver: exceed your customers' expectations by giving them more than what your business promises

by Murray Raphel

Michael Howard was recently chosen as the new leader of Britain's Conservative party. In I his first public statement as leader he said, "My approach is a simple one: Promise less, deliver more."

Howard's philosophy is the secret to his success in business as well as politics. Yet many business owners do just the opposite. Here are a few examples:

I once gave a contract to a local carpenter for some repairs on my house. He said he'd start work the following Monday. Two weeks later, I was still waiting. I left messages on his answering machine but he never called back.

Here's another one: After I saw a landscape gardener working on my neighbor's lawn, I asked if he would be interested in doing some work on my lawn. "Sure" he replied, enthusiastically, and gave me his card.

"When can you be here?" I asked.

"How's the day after tomorrow?" he replied.

That was the beginning of the summer. Now that the snow has started falling, I'm still waiting.

Here's one more example: I once brought a picture in to be framed at a local gallery. The owner said he would call me when it was finished.

"How long will that be?" I asked.

"Oh, only a day or two," he said.

A week later, he hadn't called. I had to call him.

What's happening here? It seems that people who make promises and don't deliver are becoming more and more prevalent in today's customer-service community. But I like the line from the poet Robert Service: "A promise made is a debt unpaid."

Keep Your Promises

Have you ever told someone that his framing would be ready on a certain day and, when he showed up, said, "Oh, I'm sorry, we just didn't get around to doing it--but we'll have it ready on (Friday)." Whenever you promise something, you must deliver.

When Vrest Orton first opened his Vermont Country Store in the tiny village of Weston, Vt. (population 400), he did a good tourist business. Wanting to expand, he decided to go into the mail-order business and offer his goods in a catalog. For advice, he called on Leon Leonwood Bean, founder of L.L. Bean in Freeport, Maine--which was doing quite well with its own catalog business.

Vrest asked Bean what he had to do to be successful in the me, order business, to which Beam replied: "Make sure the story isn't better than the store."

Make'Em Happy

Why do customers buy from you? I'll bet that one major reason is trust. They believe what you say is what you mean.

I once had a retailer friend who was obsessed with computers. Using them, he could tell you how many pairs of pink socks he sold on any given day between any given hours. His briefcase was always filled with voluminous printout sheets that he studied every night. He would pencil notes in the margins to reference for future buying decisions.

While this person's ads promised great customer service, he was usually too busy with his bookkeeping to remind his staff to take care of their customers. And the final result was bankruptcy.

Rollie LaMarche from Picture This Gallery in Alberta, Canada, understands how to under-promise and over-deliver. "We make it easy for our customers to do business with us," he said. "We have our own Web site to answers questions like, 'What kind of glass should I use for my picture?'"

When customers have complaints, many of them expect a response within a few days at best, LaMarche said. "We get back to them within 24 hours--or less."

LaMarche knows the two basic reasons why people buy things--they want to feel good and they are looking for solutions to specific problems. LaMarche makes sure he can provide both.

On average, people who enjoy shopping in a store will spend 20 percent more money than they will if they find the store disagreeable. And while there will always be retailers who believe they are doing fine without trying anything new to make their customers happy, they would do well to remember this quote by Albert Einstein: "The definition of insanity is doing the same thing over and over again, each time expecting a different result."

There are rules to know, directions to follow and paths to take to make sure you always under-promise and over-deliver. Here are a few:

1 Be specific. Don't just tell a customer that his frame job will be ready on Monday, tell him it will be ready between 9 and 11 a.m. on Monday. Then, for emphasis, ask him if that time is convenient.

2 Provide reminders. When you make an appointment with your doctor, you usually receive a phone call the day before to remind you about it. So, when you send out invitations to the opening of a new exhibit, call your best customers a day or two in advance just to remind them about it. They'll appreciate the time you took to contact them.

3 Maintain your pricing. For example, if you ever advertise an item at a specific price, then find you've accidentally under-priced it, honor the advertised price anyway. Tell the customer you made a mistake but don't disappoint them with your error. A small loss in profit can be greatly overshadowed by the strengthening of your reputation as someone who keeps her word.

4 Remember the lifetime value of your customers. Be sure to treat each customer as a very important person. lf you exceed their customer-service expectations, they will keep coming back.

That Little Extra Something

Along with these simple rules, be sure to regularly offer your customers some added values. I once worked with a furniture dealer in the suburbs of Washington, D.C. Most of his furniture was delivered to his customers' homes.

I thought it would be a good idea if his drivers brought something a little extra with them when they made their deliveries. Maybe they could show up with a dozen roses for a customer's new dining room table or a magazine rack for a newly purchased chair.

You can use the same technique in your gallery. If a customer buys a painting from you and asks to have it delivered, send along a reproduction of a painting by the same artist on a tie or a puzzle--or you can send her a book on the artist. She won't forget it. Why? Because you under-promised and over-delivered.

After receiving a distinguished alumni award from the University of Wisconsin, business consultant Roxanne Emmerich told her audience that the No. 1 rule of business is this: "Always under promise and over deliver. It's the extra on the end that makes customers want to return to you and keep coming back. More important--it makes you feel better."

Intro to Biomimicry

Award Winning Water Quality and Storm Water Expert to Present Intro to Biomimicry

Designers, Planners, Architects, Building Professionals, and Engineers are invited to be inspired through

“Intro to Biomimicry – Storm Water, Buildings, and Design by Nature”

HILTON HEAD ISLAND, SC (April 26, 2011) –Experience Green in conjunction with the City of Savannah, the USGBC-GA Savannah Branch, and the Design for Sustainability program at SCAD welcomes Margo Farnsworth, award winning water quality and storm water expert as guest presenter, for a talk titled “Intro to Biomimicry – Storm Water, Buildings and Design by Nature”. The lunch-n-learn will take place 11:30am-1pm in the West Wing of the Savannah Civic Center on May 11, 2011.

Biomimicry is the science and art of emulating Nature's best biological ideas to solve human problems, is a leading edge methodology for sustainable solutions, and promotes learning from and then emulating natural forms, processes, and ecosystems to create more sustainable and healthier human technologies and designs. Designers, planners, architects, engineers, building professionals will specifically benefit from this offering, but all are invited to learn what could happen if we used nature as a mentor and partner in solving our challenges.

Margo Farnsworth is one of only nine Biomimicry Fellows in the world, and is currently engaged in a project using biomimicry as a model to restore coastal communities. She has extensive experience developing watershed organizations. During her ten year association with the Cumberland River Compact in Tennessee, she led the effort to be one of the first twenty grant recipients of the EPA Targeted Watershed Initiative Grant in 2003. She has worked as a Naturalist, Science Teacher, Mammalogist and Park Ranger. With degrees in Biology Education and Parks Administration her work has been recognized from various disciplines including a State Resource Management Award of Excellence, the “Friends of the Fisheries” award, State Environmental Educator of the Year and the Freeman Tilden Award for Outstanding Interpretation. Margo is an adjunct professor at the Institute for Sustainable Practices at Lipscomb University in Nashville, TN, is passionate about community engagement to support the environment, and contributes her skills often to educate others about sustainability.

Margo will present biomimicry as related to buildings, design and storm water management. Storm water management and water conservation are particularly important to our region with the challenge of saltwater intrusion, excessive irrigation practices, and the potential future limitations on our drinking water resource. This new solution pathway combines practice with green infrastructure to create smarter, more sustainable communities.

USGBC and AIA Continuing Education credits for professionals are available through this event.

The talk will take place on May 11, 2011 from 11:30am to 1pm in the West Wing of the Savannah Civic Center, located at 301 West Oglethorpe Avenue, Savannah, GA. Admission is $12 and includes lunch ($6 for students with valid ID). Space is limited and advanced online registration is required by May 10, 2011. Go to http://www.experiencegreen.org/ to sign up.

The offering is part of Experience Green’s mission to provide sustainability education through events, founded in 2010 on Hilton Head Island, SC. Experience Green is a 501(c)(3) nonprofit organization offering experiential sustainability education with the goal to improve society through increased stewardship of the environment, care of the people, and growth of prosperity.

To learn about other Experience Green events including Live Green and Network Green, log on to http://www.experiencegreen.org/ or call 843.868.1567.

ADA Seminar

A Comprehensive Look at the Georgia Accessibility Code and Highlighted Issues Under the Federal Standards

When: On May 17, 2011 from 9:00 am - 3:00 pm

§ Where: Savannah Civic Center O’Connor Room, 301 W Oglethorpe Ave (Free parking in the Civic Center Lot for participants)

Date: Tuesday May 17, 2011
Time: 8:30 AM check in | 9:00 AM - 3:00 PM seminar
Learning Units Provided: A Certificate of Completion with ceu hours Fee: $10 includes course material, lunch and refreshments.
Capacity: limited to the first 80 registrants
Course Description: The following topics will be covered:

Scoping Provisions	Visual Alarms	Site Requirements
Change in Occupancy	New Construction	Places of Assembly
Alterations to Existing Buildings	Restrooms/Bathrooms	Employee Work Areas
Path of Travel Obligation	Special Sections	Detectable Warnings
	Related ADA Segment

· Instructor: Tim Bromley is our state’s senior ADA Architect and with the ADA Coordinator’s Office for over 12 years. He has been practicing architecture for over 35 years and is also a deputized Fire Marshal Inspector for Accessibility. He has trained Fire Marshals and Inspectors and code officials around the state for over 6 years to achieve higher levels of consistency in interpretations of the Georgia Accessibility Code. He manages the State’s Facility Improvement Program for the ADA Coordinator’s Office, has surveyed many of the states facilities for State Agencies, and is always available to provide technical assistance concerning accessibility obligations under the ADA and our State Accessibility Code.

A Comprehensive Look at the Georgia Accessibility Code and Highlighted Issues Under the Federal Standards

Seminar Registration Form

Firm/Organization Name: ________________________________________

Address: _____________________________________________________

City: ________________________ State: ________ Zip: ______________

Telephone: (___) ________________

Attendees: 1. __________________________ 7. __________________________

2. __________________________ 8. __________________________

3. __________________________ 9. __________________________

4. __________________________ 10. _________________________

5. __________________________ 11. _________________________

6. __________________________ 12. _________________________

Cost: $10 per person

Enclosed is Check # ___________ for $______

Please make check payable to: City of Savannah

Mail your check and complete application form to:

City of Savannah Traffic Engineering, P.O. Box 1027, Savannah, GA 31402

Mr. Bromley will provide a free webinar presentation on the changes going into effect in 2012 to attendees sending him a blank 1 gig flash-drive. Those can be sent, with a request, to:

Tim Bromley, Senior ADA Architect Georgia State Financing and Investment Commission The Construction Division State ADA Coordinator's Office 270 Washington Street Second Floor Atlanta, Georgia 30334

Upcoming Events

Book Sale benefiting The Learning Center of Senior Citizens, Inc.(09:00AM)

posted by Mary Foley

what: Book Sale benefiting The Learning Center of Senior Citizens, Inc.
when: 9:00AM on Thu, May 05, 2011
where: Senior Citizens, Inc., 3025 Bull Street
who: The Learning Center of Senior Citizens, Inc.
cost: $varies
website: http://www.seniorcitizens-inc.org/

description

Got Books? Shop a variety of new, used, and antique books and help support The Learning Center of Senior Citizens, Inc. at its Book Sale held May 4-6 from 9 a.m. to 3 p.m. at Senior Citizens, Inc., 3025 Bull Street. The mission of Senior Citizens, Inc. is to help people age successfully. The Learning Center supports that mission by offering high quality, affordable programming in the humanities, applied learning, and health & wellness to people ages 55 and over.

Dale Carnegie Course - Effective Communications & Human Relations(06:00PM)

posted by Dale Ashworth

what: Dale Carnegie Course - Effective Communications & Human Relations
when: 6:00PM on Thu, May 05, 2011
where: Westin Savannah Harbor Golf Resort & Spa
who: Dale Carnegie Training of Georgia
cost: $1495 per person - Group Discounts & Individual Payment Plans Available
website: http://www.atlanta.dalecarnegie.com/

description

Leadership Development - Increase Your Influence

Starts May 5th - 12week Program - Savannah

Be seen as a Consensus Builder, a Leader, Decisive!

Learn to...
Strengthen Relationships with Customers & Colleagues,
·Manage Stress in today’s work environment,
·Become a Persuasive Communicator-Sell Your Ideas,
·Develop a take Charge Attitude,
·Initiate Actions with Confidence,
·Reach for and Obtain Ambitious Goals,
·Improve your Memory,
Reduce self- consciousness and fear!
Re-Discover Your Potential!!

For more information & brochure contact:

Dale Ashworth (912)223-4332 or
Dale_Ashworth@DaleCarnegie.com

"Art for Art's Sake" Silent Art Auction(06:00PM)

posted by Desotorow Gallery, Inc.

what: "Art for Art's Sake" Silent Art Auction
when: 6:00PM on Fri, May 06, 2011
where: 2427 De Soto Avenue Savannah, GA 31401
who: Desotorow Gallery
cost: $Bidding ends at 8:30pm
website: desotorow.org/

description

This event is from 6pm - 9pm.

Desotorow Gallery's 4th annual silent art auction featuring live music, art, and hors d’oeuvres; Proceeds benefit Desotorow Gallery, a 501(c)(3) nonprofit organization. For more information visit desotorow.org

FREE LIVE MUSIC!(07:00PM)

posted by Kasey's Grille

what: FREE LIVE MUSIC!
when: 7:00PM on Fri, May 06, 2011
where: Kasey's Grille
who: Kasey's Grille
cost: $FREE!
website: http://www.kaseysgrille.com/

description

Join us for FREE LIVE MUSIC! Our very own, Dan Berman will feature inspired renditions of your favorite Blues, Folk, Country, Rock, Dylan and Dead numbers that are sure to set your toe a tappin' and your soul back to the days of skulls and roses! We will offer $15 bottles of wine and a variety of $4 cocktails all night! Reservations are recommended.

Georgia Southern University Presents Wind Ensemble and Symphony Concert(07:30PM)

posted by Marla Bruner

what: Georgia Southern University Presents Wind Ensemble and Symphony Concert
when: 7:30PM on Fri, May 06, 2011
where: Georgia Southern University, Performing Arts Center
who: GSU Bands Program and C.L.E.C
cost: $FREE
website: http://https//my.georgiasouthern.edu/index.php?option=com_content&id=1149

description

Internationally renowned composer and conductor, Steven Bryant comes to campus May 3-6. Bryant will be working with the Georgia Southern Symphonic Wind Ensemble and Wind Symphony in preparation for a concert of his music, including his award winning composition for Wind Ensemble and computer, titled "Ecstatic Waters."

CrimeStoppers Azalea Run 10K & 5K(08:00AM)

posted by Christine

what: CrimeStoppers Azalea Run 10K & 5K
when: 8:00AM on Sat, May 07, 2011
where: Forsyth Park
who: CrimeStoppers
cost: $30 - $35
website: www.fleetfeetsavannah.com/azalea-run

description

The event known for the best door prizes! The 10K and
5K are both beautiful courses. The funds for this ‘park to park’ run (the 10K runs from Forsyth Park to Daffin Park and back) go towards the rewards CrimeStoppers offer in order to solve crimes in our community.

CrimeStoppers relies on cooperation between the police, the media, and the general community to provide a flow of information about crime and criminals.

The 10K will start at Gaston Street and head west making a turn to the south on Whitaker Street along Forsyth Park to Park Avenue then to Bull Steet. Then continue south to Washington Avenue turning east towards Daffin Park. Runners will loop Daffin Park and make a return trip west on Washington Avenue and turn north on to Bull Street continuing to Park Avenue. Runner will then turn North on to Drayton and then west on to Gaston to the finish line.

The 5K will start on Gaston and proceed west to Whitaker Street along Forsyth Park to Bull Street then turn around at Washington Avenue and make the loop around Forsyth Park to the finish on Gaston Street.

MOTHER'S DAY BRUNCH(10:00AM)

posted by Kasey's Grille

what: MOTHER'S DAY BRUNCH
when: 10:00AM on Sun, May 08, 2011
where: Kasey's Grille
who: Kasey's Grille
cost: $a la carte
website: http://www.kaseysgrille.com/

description

We invite you and your family to a very special Mother's Day Brunch!!

Our chef will be featuring an a la carte menu with such favorites as Eggs Benedict, Shrimp & Grits, Challah Bread French Toast with Georgia Pecan Butter, Southern Gentleman's Breakfast and more.

Reservations are recommended.

TEDxCreativeCoast(08:30AM)

posted by Leigh Lawless Acevedo

what: TEDxCreativeCoast
when: 8:30AM on Fri, May 13, 2011
where: Jepson Center for the Arts
who: TEDxCreativeCoast
cost: $40.00
website: tedxcreativecoast.com/

description

TEDx is coming to Savannah. Affiliated with the renowned TED Conference, TEDxCreativeCoast is a local, self-organized one day event with the goal to re-create the unique expertise found at the TED Conference.
Started 25 years ago, TED was originally based on bringing people together from technology, entertainment and design, but has since expanded broadly and now exists to promote “ideas worth spreading.” Past TED Conferences have presented the world’s leading thinkers and doers including Bill Gates, Al Gore, Jane Goodall, Sir Richard Branson, Malcolm Gladwell and Phillipe Starck.
Follow TED on Twitter at twitter.com/TEDTalks, or on Facebook at facebook.com/TED.
Keep up with news about TEDxCreativeCoast on the web: tedxcreativecoast.com, FB: facebook.com/TEDxCreativeCoast and Twitter: twitter.com/TEDxCC.
Organized locally by Leigh Lawless Acevedo of SEDA, Murray Wilson of TPS Consulting and Kevin Lawver of Music Intelligence Solutions and The Creative Coast; TEDxCreativeCoast is scheduled for Friday, May 13, 9a.m. – 5p.m. at Jepson Center for the Arts (207 W. York Street).
Confirmed speakers include: Ian Leslie, Co-Founder of Fuse 843; Tom Kohler, Executive Director of Chatham-Savannah Citizen Advocacy; Christian Sottile, architect and Principal at Sottile & Sottile; and Blake Ellis, partner and CTO, Smack Dab Studios.
The planning team is also excited to announce that Peter Bregman, CEO of Bregman Partners, noted business author and frequent contributor to the Harvard Business Review, Forbes and Fast Company; as well as George Dawes Green, famed novelist and creator of The Moth storytelling cooperative, will be presenting talks on this year’s theme, “Inspiring Innovation.”

Miles for Meals 5k Run/Walk(08:00AM)

posted by Mary Foley

what: Miles for Meals 5k Run/Walk
when: 8:00AM on Sat, May 14, 2011
where: Historic Grayson Stadium, 1401 East Victory Drive
who: Senior Citizens, Inc.
cost: $25 through April 20; $30 through May 12; and $35 at Packet Pick Up and Race Day
website: http://www.seniorcitizens-inc.org/

description

Run, walk, or roll in Senior Citizens, Inc.’s inaugural Miles for Meals 5k held on Saturday, May 14, 2011 at 8 a.m. at Historic Grayson Stadium.

Race proceeds benefit the Meals On Wheels program of Senior Citizens, Inc., which feeds hundreds of homebound seniors each day, while at the same time offering them a friendly midday visit.

Register at Fleet Feet Sports or at Active.com

Cost is $25 through April 20; $30 through May 12; and $35 at Packet Pick Up and Race Day

A Free Kiddie Fun will take place around the warning track of the baseball field at Grayson Stadium.

For more information, visit http://www.seniorcitizens-inc.org./

Monday, May 2, 2011

John Kern now resides in the Eagle's Nest

Congratulations Mr. Kern!